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Benzel-Busch is proud to present the Benzel-Busch Leadership Series, featuring insights from highly respected leaders in their fields. You can look forward to periodic releases at www.benzel-busch.com, featuring a future interview with Ron Insana. At Benzel-Busch, we lead our entire team in providing the highest level of customer care. Introducing Part II of this series, featuring all-star hockey player Mark Messier. We hope you also continue to enjoy Part I, with insights from Joe Torre. Note: Download times may vary depending on connection speed.
	Ron Insana - Senior Analyst and Former Anchor Having interviewed countless business and political leaders, Ron discusses: Shared characteristics of some of today's premier leaders such as passion, curiosity, optimism, and a nonstop commitment to solving the problem. The intangible quality leaders have to inspire people to follow them and how they inspire their staff to work to their fullest potential and enjoy what they do. The importance of a great strategy and how to maximize its execution. How leaders make important decisions. Examples of great leadership during critical moments in recent history such as 9/11 and the 1987 stock market crash. If leadership is a quality that is inborn or learned. View Transcript Play Interview
	Mark Messier, all-star hockey player Mark talks about the things that differentiate great leaders from great players, including: How they motivate the rest of the team to perform their best How they handle the possibility of resentment How they work with egos so that the focus stays on the team and not the individual The critical elements contributing to great leadership View Transcript Play Interview
	Joe Torre, baseball manager Joe discusses all the elements he believes are important to successful team leadership: Communication is the most important factor Everyone is a key contributor Make goals achievable - and build a setting where team members can succeed in achieving a shared objective Learn from failures and move on Live in the present Keep finger on the pulse of each individual Team goals matched to individual goals and abilities Treat every person fairly Continue to work at it, regardless of salaries or successes Our security and trust comes from the strength of our teammates; team members must support each other View Transcript Play Interview